Business Change Management Services

The need to manage multiple, interdependent, business change projects/initiatives within an enterprise is becoming evermore common as businesses try to cope with the increasing pressures to change. Ironically, those that respond and try to engender a change culture often suffer the worst due to the unfettered enthusiasm of the numerous change agents.

Managing a single business change initiative is difficult enough, requiring the same professionalism and application as any other process. Managing multiple, overlapping, often conflicting, and always contentious, changes is a level of magnitude more difficult. It requires a rethink as to how these changes are approached. Gone are the days when a simple rearrangement of the organization chart and a 'make it so' command from on high would suffice.

A critical requirement of enterprise wide business change management is the ability to assess the impact of proposed changes not only on the current business but also on ongoing and other proposed change initiatives. Key to this is the ability to describe the enterprise in terms of its business components (processes, organizations, locations, systems and data). Any change initiatives described in the same manner (plus the time at which the change is planned to take place) can easily be assessed for impact against the business and other changes.

The key guiding principles are:

• Business changes align with Business Vision
• Follow an architectural blueprint in detailed design
• All change initiatives should be 'aware' of each other
• Orchestrate the business change activities
• Unite providers and users in partnership
• The scope of interest is enterprise wide
• Business change management is a permanent function within an enterprise.

Lexington's consultants have worked as line managers, interim managers and change consultants in a wide range of blue-chip organisations and can always be relied upon to apply the right combination of methodological approach and pragmatism to help our clients achieve effective change.

© Lexington Systems Limited 2006